Dealing with Aggressive Behavior
Be Ready!
Aggressive behavior is one of the most anxiety provoking, yet fundamental behaviors known to man. Increasingly, acts of anger, aggression and violence permeate our schools, public facilities and offices. For most people, attempting to deal with angry and aggressive individuals is a source of frustration, anxiety and fear. This course separates aggressive behavior into four identifiable stages and teaches how to deal with each stage.
What you will learn:
How you react to anger and aggression
The stages of anger and aggressive behavior
Why people get angry
Recognizing "Danger Behavior"
Defusing aggressive behavior
Surviving the physical attack
Length of program 1-day
Instructor Certification also available. Each graduate is provided a CD with handout materials, lesson plan and PowerPoint.